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Leading global enterprises and growing startups partner with DWAO to tap the full power of Adobe Experience Platform for unified customer data, real time personalization, and intelligent decisioning. Our AEP skill helps brands build a clear 360 degree customer view, activate journeys across channels, and deliver meaningful experiences that lift engagement and fuel business growth. This foundation supports sharper actions and stronger outcomes at every stage of the customer lifecycle.
Discover how DWAO has delivered strong results for clients by using Adobe Experience Platform data driven capabilities. From unifying scattered customer data to supporting personalization at scale, we have helped brands in retail finance healthcare and technology unlock deeper insight improve engagement and speed up business performance through strategic AEP implementations.
We share clear insight through webinars whitepapers and industry events to keep your team updated on the latest Adobe Experience Platform trends plus best practices in customer experience management. Our thought leadership helps teams stay ahead of rapid changes understand what truly works and make informed decisions. This guidance ensures you gain maximum value from your AEP investment while building stronger data driven experiences across every channel.
We work closely with Adobe plus other technology partners to keep AEP integrations smooth scalable and fully aligned with your digital ecosystem. By coordinating across platforms plus teams we support clean data flow consistent customer experiences plus a future ready setup that encourages ongoing innovation and steady growth.
We run a complete review of your Adobe Experience Platform setup covering data ingestion flow schema design governance rules and integration points. This study highlights areas that need improvement supports data accuracy and consistency and aligns with internal standards along with regulatory needs. The result is a strong base for data activation and personalization across your full journey.
We set up and manage Adobe Real Time CDP to bring customer data together from many online and offline sources, forming enriched profiles that are ready for action. These profiles support real time segments and personal engagement across web, app, email and more. This helps your brand deliver steady relevant experiences that lift satisfaction, increase loyalty and create clear business impact through insight that flows smoothly across every channel.
We streamline batch and real time data ingestion from Adobe and non Adobe sources by using Experience Data Model schemas. This standardization keeps data structured, interoperable, and ready for activation across your organization. It supports consistent audience building, real time decision making, and smooth integration with downstream systems for stronger efficiency and personalization.
We create and activate highly precise audience segments with Adobe Experience Platform Segment Builder by combining real time customer profiles with AI powered insight. This supports advanced targeting based on behavior preferences and lifecycle stage. The result is personalized campaigns that feel relevant to users lift conversion rates and increase marketing impact across every channel.
We design and improve customer journeys with Adobe Journey Optimizer so you can deliver timely and personal touchpoints across web mobile email and other channels. By using real time data and behavior signals each experience adjusts to the users context in the moment. This creates dynamic interactions that lift engagement guide more users toward conversion and raise overall satisfaction through journeys that stay relevant from start to finish.
Using Adobe Sensei and Customer AI we create predictive insights and build models that anticipate customer behavior such as likelihood to convert churn or engage. These insights support smarter segments targeted messages and stronger campaign plans. This helps improve marketing efficiency personalize experiences at scale and raise overall return on investment with clear data driven guidance.
We set up strong governance frameworks inside Adobe Experience Platform to ensure full compliance with regulations like GDPR, CCPA plus industry mandates like HIPAA. We manage data access, enforce clear consent rules, maintain audit trails, and create a safe environment for customer information. This approach builds trust while reducing legal risk and operational friction across your full data ecosystem.
We connect Adobe Experience Platform with Adobe Experience Cloud tools like Adobe Analytics Target and Campaign along with third party systems such as CRMs external CDPs and BI platforms. This unified ecosystem supports smooth data flow coordinated activation and a full view of your customer. It gives teams the insight they need to deliver steady personal experiences across every touchpoint.
We offer custom training programs that help your teams build strong skill in Adobe Experience Platform. The sessions cover key areas like data ingestion, segmentation, journey orchestration, and activation. Whether you are a marketer, analyst, or developer, each module is designed to build platform expertise, drive adoption, and ensure your team can manage and scale AEP work with full confidence and independence.
We monitor Adobe Experience Platform performance on an ongoing basis, run A B tests to validate strategy, and refine audience segments through real time behavior signals. We also deliver clear actionable insight through custom dashboards aligned with your key performance indicators. This helps your teams make data driven decisions that improve campaign output lift customer engagement and support steady long term optimization.
We use Adobe Experience Platform real time customer profiles plus AI driven features to deliver highly personal journeys across channels. These journeys stay aligned with your goals whether you want higher conversions stronger retention or greater lifetime value. Our approach creates clear helpful interactions that feel natural to users boost measurable results across your funnel plus support long term customer relationships built on steady relevance and trust.
We connect Adobe Experience Platform with your paid media, social, and owned channels to create smooth customer journeys and a unified measurement setup. This approach keeps campaigns personal and aligned across every touchpoint while giving you clear visibility into performance metrics, audience behavior, and attribution through the full customer lifecycle.
We focus on high impact metrics such as conversion rates, customer retention, and return on investment to ensure your Adobe Experience Platform initiatives deliver clear business value. By aligning data strategies with performance goals, we help you track progress at every stage of the journey. This approach supports steady refinement, stronger outcomes, and long term growth powered by insight that stays accurate, accessible, and tied directly to what matters most for your organisation.
You gain full transparency into your Adobe Experience Platform operations through real time dashboards and detailed reporting. These tools give clear visibility into data workflows, audience activation, segment performance, and campaign outcomes. Your teams can study what is working, refine strategies quickly, and make informed decisions with confidence. This level of clarity also helps track progress against key business goals while keeping every action aligned with measurable impact.
Our team holds Adobe Experience Platform certifications and brings hands on experience with large scale enterprise implementations. From data architecture and integration to journey orchestration and governance, we ensure every part of your AEP setup is strategically planned, efficiently executed, and aligned with long term business goals. The result is a platform built for strong performance and easy scalability.
Our experts are trained across the full Adobe Experience Cloud suite with deep skill in Adobe Experience Platform data architecture, AI driven insight, and journey orchestration. This cross functional knowledge helps us design cohesive solutions that use the full strength of AEP to deliver personal data driven experiences at scale. Every touchpoint becomes more relevant and every journey stays aligned with clear business goals for stronger long term impact.
We have implemented Adobe Experience Platform solutions across retail BFSI healthcare B2B and more. Our knowledge of sector specific challenges helps us tailor each AEP setup to deliver measurable results such as stronger engagement higher retention and improved marketing ROI. No matter the industry we shape deployments that fit real business goals and support long term growth through insight led personalization.
Select from flexible engagement models based on your goals plus internal capacity. You can choose a single project setup or ongoing strategic plus technical support through a retainer or a hybrid approach that blends both. We adjust to your preferred style of working to ensure long term success with Adobe Experience Platform.
We take a hands on forward looking approach to managing your Adobe Experience Platform deployment. By refining data models, updating audience segments, and improving customer journeys on a regular basis, we keep the platform aligned with changing business goals, shifting user behavior, and emerging industry trends. This steady improvement supports ongoing relevance, stronger personalization, and higher performance over time.
From lifting engagement levels and improving how fast campaigns respond to cutting churn and raising retention we have helped many clients unlock the full power of Adobe Experience Platform. Our tailored strategies rely on real time data plus predictive insight to drive clear results across customer acquisition loyalty and lifetime value. This approach supports steady growth with actions guided by truth rather than guesswork.
Adobe Experience Platform is a real time customer data platform that brings structured and unstructured data together from many sources to form rich customer profiles. These profiles support personalized experiences across all touchpoints including web email mobile and more.
DV360 is a demand side platform used for programmatic media buying. It focuses on digital advertising execution while Adobe Experience Platform manages wider customer experience orchestration.
Both tools work well together. Adobe Experience Platform provides deep segmentation and insight while DV360 delivers precise data driven media buys for stronger performance.
We offer flexible pricing models shaped to fit your specific needs whether you begin a new implementation or expand an existing setup. Pricing can align with project scope data volume number of integrations or an ongoing retainer for long term support. This structure gives you strong value while keeping your Adobe Experience Platform work agile scalable and ready to grow with your business.
Yes. We integrate Adobe Experience Platform with CRMs, BI tools, and other martech platforms through APIs and ready source connectors. These integrations support smooth data flow, unified customer profiles, and cross platform orchestration. This keeps your full tech stack working as one system and enables personal data driven experiences at scale.
Absolutely. The Real Time Customer Data Platform inside AEP and Journey Optimizer support both B2B and B2C use cases with equal precision.
For B2B, the platform enables account based marketing by combining firmographic data, intent signals, and behavior to power personal journeys.
For B2C, it delivers real time targeting at scale across web, mobile, email, and other touchpoints.
Absolutely. The Real Time Customer Data Platform inside AEP and Journey Optimizer support both B2B and B2C use cases with equal precision.
For B2B, the platform enables account based marketing by combining firmographic data, intent signals, and behavior to power personal journeys.
For B2C, it delivers real time targeting at scale across web, mobile, email, and other touchpoints.
Yes. We support personalized content creation through Adobe Experience Platform, Adobe Target, and Adobe Experience Manager. This allows real time delivery of content based on customer profiles, live behavior signals, and audience segments. Across web, mobile, or email, we help build experiences that stay context aware, highly relevant, and aligned with each stage of the customer journey while keeping every interaction clear and purposeful.
