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Customer Data Platform

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Trusted by Leading Brands

Organizations in various verticals, such as BFSI, retail, SaaS, healthcare, and manufacturing-vouch on DWAO to unleash the complete potential of their data with actionable business intelligence solutions. Through the provision of strategic insights and raw information, our services ensure that leaders make informed decision in an attempt to enhance performance and innovation that puts them ahead in a world increasingly filled with data.

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Find out how we have enabled leading brands with data-driven marketing that bring in measurable business results, increase operational efficiencies, and drive innovation. We have enabled organizations to make wiser decisions, to streamline processes and discover new growth avenues across functions and industries through specialized BI implementation, advanced analytics and engaging reporting systems.

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We actively contribute to the BI community by publishing thought-provoking articles, hosting insightful webinars, and releasing in-depth whitepapers that explore emerging trends, proven best practices, and strategic applications of business intelligence. Our goal is to share knowledge, inspire innovation, and help organizations stay ahead in the evolving landscape of data-driven decision-making.

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Our partnership with the most prominent technology providers like Microsoft, Tableau, Power BI, and Looker facilitates the provision of uninterrupted encapsulated and future proof BI environments. These collaborations enable us to create scalable, high-performance solutions to meet your business demands- to enable ease of data flow, real-time analytics and compelling visualizations that help drive more effective and efficient decision-making in your organization.

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Business Intelligence Services

Together we develop a clear, strategic data collection, governance, integration, and use strategy so that all BI developments are aligned with your overall business objectives. Through creating a solid base of trusted and well designed data, we will assist you in establishing insights that ultimately lead you to increased performance and accurate decision-making.

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Informing data aggregation, analysis, and visualisation, we install and set up BI solutions such as Power BI, Tableau, and Looker with customisation services that allow them to move forward with ease. We make sure your platform is personalized to your specific requirements, with simple dashboards and reports that allow users to discover findings, and make fast, confident decisions.

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We develop tailored, interactive dashboards and reports which support the individual requirements of the various business entities, translating complicated data into simple actionable information. We help realize this vision by customizing and aligning visualizations to role and purpose and enable teams across marketing, sales, finance and operations to track performance, diagnose trends and make real-time decisions.

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We combine data across all applications such as ERP, customer relationship management systems, cloud-based applications as well as on premise databases to achieve fair and accurate and ready-to-use business intelligence applications. Our strategy considers all these factors to create reliable, scalable data pipelines that provide clean, unified data- allowing ease of analysis, meaningful insights and faster decision-making throughout your enterprise.

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We create predictive models, audience segmentations and sophisticated analytics models that identify hidden patterns in your data, improve operational efficiency and predict future trends more accurately. Such insights enable your teams to be proactive in meeting customer needs, efficient in warranting their expectations on resources and making proactive decisions that can make the businesses grow and achieve long-term success.

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We enable your organizations through self service BI tools by providing hands on training and developing systems that are intuitive and easy to use which actually allow business users to explore data. This method will make the technical teams less relied upon, it will create the culture that the decision-making process is based on the data, so that it takes less time, is more informed on an inter-departmental basis, and without the bottlenecks.

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We provide end-to-end BI platform support including routine maintenance, upgrades, data refresh administration, user support. Our forward looking services make your BI environment reliable, secure and ensure it is maintained at the latest possible level to reduce the downtime to the minimum, improve its performance and ensure your teams can access trusted insights as they need them.

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We build systems that provide real-time insights to make timely and better decisions in critical business processes such as marketing, operations, finance and customer services. We enable your teams to operationalize timely intelligence, performance optimization and rapid response to changing business needs by linking live data sources into automated alerts, and easy-to-read dashboards.

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Our professionals will help you follow the migration BI systems to the cloud, prioritizing the enhanced scalability, performance, and availability keeping business continuity. We evaluate your existing environment, design a staged migration plan, and execute with little downtime--so your organization can maximize the speed of insight, team collaboration, and reduced cost overheads.

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What Sets DWAO Apart

We exhaustively accompany the entire business intelligence cycle, including data preparation, data integration, dashboard design and delivery of insights. Our end-to-end solution will streamline all stages of integration of data sources and modeling with the development of interactive analytics to the final production of reports and helps translate raw information into clear and actionable insight.

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We are transforming raw data and we are translating this into intelligent knowledge and it makes businesses work smarter. Through interpretation and arrangement of the information we get, we create data which will subsequently lead to effective marketing, improvement in marketing levels and overall undertaking of operations. This will enable teams to work on strategies that will provide results rather than be trapped in manual processes.

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Our platforms of operation include but are not limited to Power BI, Tableau, Qlik, and Looker, and we choose/implement the most suitable to your business needs, data context, and requirements of users. This versatility enables us to develop custom exact solutions to provide high performance visualizations, simple integration, and scalable load across the departments and applications.

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Our BI solutions complement your current ERP, CRM and marketing technology stacks perfectly, giving you a single source of data and reporting. Such integration allows a 360-degree view of your operations, greater cross-functional visibility, and can facilitate in more unified, data-driven decision-making across the business without forcing changes to existing workflows.

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Our BI solutions are scalable and support an infrastructure with the potential to evolve with your company and adapt to the shifting needs of analytics. Looking to support more sources of data, broaden user adoption, or bring advanced capabilities in analytics to your BI environment. Our solutions are configurable and forward-looking, so your BI environment can be resilient, adaptive, and stay relevant to long-term strategic plans.

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Why Choose DWAO

We know industry specific challenges, regulatory context, and data complexities such as retail, BFSI, healthcare, technology, and manufacturing sectors. With this sector-focused experience we can not only create BI solutions that can be implemented as part of your own operational workflows, compliance requirements and performance targets but that will also give you insight that not only make sense but are also actionable within the context of the business.

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Our agile-delivery paradigm supports a more rapid go-to-market by facilitating the steady delivery of value, as well as ongoing refinements based on the collected real user feedback. Our approach to BI implementation in smaller, borrowable structures promotes fast wins, efficiency of results and iterative optimization of solutions all of which ensure that your teams enjoy measurable benefit as the system adapts to business requirements and requirements as your organization develops.

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Our staff is certified in major BI platforms like Power BI, Tableau and Looker, and all implementations are performed to industry best practices and of the highest quality. With this expertise, we can provide solutions that are secure, scalable and specific to your business requirements, which, in turn, will generate long-term value and consistency.

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Our BI systems are designed to give a lot of importance to information security, privacy laws, and compliance provisions. Role-based access controls through to encryption and audit trails, our solutions are designed to safeguard sensitive information, as well as comply with the industry-specific requirement, GDPR, HIPAA, or PCI. This makes your information safe, informative and adherent.

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Our BI implementations have continued to assist clients to hasten decision-making, improve sales performance, and increase the operational agility. Using in-time visibility to essential information in the form of easy-to-learn dashboards and self-adjusting reports, we enable teams to make decisions expeditiously, recognize opportunities more rapidly, and adjust to market changes with assurance, leading to quantifiably better outcomes in business operations.

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Frequently Asked Questions (FAQs)

Using raw data with no structure Business Intelligence provides clear and understandable information that any business can act upon to make decisions that lead them to the path of growth and optimization of operations. The way BI can help is by bringing data together in one place where it can be visualized to understand market trends not only faster but also with improved accuracy and disconnection between strategy and performance.

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We can work on the following BI platforms: Power BI, Tableau, Qlik, Looker, and any other systems designed specifically to meet your organization needs. Such adaptability enables us to suggest and deploy the appropriate tools that are in respect to your data environment, business targets and user preferences- there would be a smooth integration, scalability and value acquisition in the long-term.

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BI implementations generally last 8-20 weeks according to the scope and complexity of the project, with the period running discovery (usually 2-4 weeks) and planning (usually 4-6 weeks) to full deployment and user enablement. This plan involves data integration, platform configuration, dashboard development, testing and training to provide a smooth roll out and instant impact on business.

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Yes. Our in-depth training courses are tailored to business users, analysts and administrators to ensure your teams gain maximum return with your BI investment. Our sessions include platform navigation, report creation, data interpretation, and system management to make our users know they can use our BI tools with confidence and independently in their various roles and inculcate a culture of data-driven decision making.

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Absolutely. Our specialization is integrating BI platforms with ERP, CRM, marketing automation and other critical business systems allowing a single data environment to be achieved. Such an integration is facilitated to ensure frictionless data transfer, predictive reporting, and end-to-end business performance view, allowing your teams to make wiser and quicker decisions supported by real-time and cross-functional insights.

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Yes. We offer support, performance optimization, platform maintenance and user support with a flexible managed services offering. Our team also keeps your BI environment secure and highly efficient, ensuring it matches your changing business needs, with proactive monitoring, problem resolution, training and enhancement services to enable you to get maximum out of your investment as the years go on.

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We have processed industry-specific BI solutions in places, such as retail, BFSI, health care, manufacturing, SaaS, and technology. Our in-depth sectoral knowledge of the data priorities, regulatory impacts, and performance indicators can enable us to implement sector-specific analytics structures that can generate insightful information that will improve performance, operational and strategic evolution according to industry-specific requirements.

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To achieve exemplary data quality, consistency and reliability we use strong ETL processes, data validation rules, data governance frameworks, to achieve high data quality, consistency and reliability levels. We secure a healthy environment of data reliable reporting and decision making by establishing consistent data extraction, transformation, and loading practices, a thorough validation, and stewardship discipline within your organization.

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Yes. Moving of BI systems to the cloud is another service that we provide and like any other service we provide, we come in with end-to-end services which cause minimal business impacts and which result in scalability, flexibility and increased performance. We incorporate the elements of assessment, planning, implementation, and post-migration support, so the customer can easily move data, reports, and workflows to the cloud platforms allowing future growth and real-time analytics.

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But whereas traditional reporting will offer the individual static-snapshots of the past-data, Business Intelligence will enable real-time insights, dynamic interactive dashboards that can be interactive to inform proactive decision-making. BI tools provide the opportunity to explore, analyze, visualize, and discover insights in the data, trends, and root causes rapidly- enabling organizations to react more swiftly to dynamic conditions, optimize strategies, and make more informed and data-driven decisions at all levels.

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Related Capabilities

CDP Services | Customer Data Platform Implementation & Strategy – DWAO | DWAO