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Case Studies | CRO

Optimized Product Listings to Drive Conversions for Titan

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Industry
Ecommerce
Location
India
Solutions
  • Adobe Analytics Adobe Target
Results

32% increase in orders through optimized PLP pages

34% revenue growth for the variant compared to the default version

34% higher conversion rate by showcasing top-performing products based on category or site section.

Background:

Titan Company Limited: Leading Innovation and Trust Since 1984

Titan Company Limited is a leading Indian consumer goods brand known for its watches, jewelry, and eyewear. Founded in 1984, Titan has become one of the largest players in its industry, recognized for its innovation, quality, and strong customer trust.

Objective:

Driving higher conversions and boosting revenue

Introducing a structured product positioning strategy on Titan’s website product landing pages to replace the existing random placement.

Enhancing product ranking criteria by incorporating factors like newness, revenue per product detail page (PDP), quality reviews, and ratings to improve conversion rates.

Solution:

Product Scoring and Ranking System

DWAO created a style score ranking system using multiple attributes, including:

  • Product freshness
  • Revenue per visit to the product detail page (PDP)
  • Quality of reviews (product satisfaction)
  • Customer ratings

Product Categorization

DWAO developed a product scoring system that evaluates items across various categories and sections, helping to organize and assess products effectively.

Ranking Algorithm

After scoring, products were ranked from highest to lowest, improving product display and making it easier for users to choose. This approach enhances the shopping experience and boosts customer satisfaction.

Result:

Impact Delivered

Increase in Conversions & Revenue

PLP style score ranking improved the conversion rate, resulting in increased orders and revenue.

32%

Improvement in orders

34%

Revenue increase

34%

Increase in conversion rate

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