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CDP | Digital Marketing
Choosing a CDP for privacy compliance is not as simple...
By Vanshaj Sharma
Feb 17, 2026 | 5 Minutes | |
Privacy compliance is not a checkbox anymore. For any organization collecting customer data at scale, the customer data platform sitting at the center of that operation carries real legal and reputational risk. GDPR fines have crossed the billion euro mark. CCPA enforcement is no longer theoretical. And with state level privacy laws multiplying across the US, the question of which CDP actually handles compliance well has become a genuinely high stakes decision.
So let us look honestly at how three of the most common enterprise CDPs handle it: Tealium AudienceStream, Adobe Experience Platform and Salesforce Data Cloud.
Before getting into specifics, it helps to understand what "privacy compliance" actually demands from a CDP in practice. It is not just about having a consent banner. A compliant CDP needs to handle consent capture, storage, propagation and enforcement across every downstream system it feeds. It needs to support data subject requests, like access and deletion, without requiring an engineer to manually query databases. It needs granular data governance controls. And it needs to document all of this in a way that holds up under audit.
That is a lot. Most CDPs market themselves as compliant, but the gap between marketing copy and actual technical capability is worth examining closely.
Tealium has a legitimate claim to being one of the more privacy forward CDPs on the market, partly because consent management was baked into their architecture early rather than bolted on later.
AudienceStream integrates tightly with Tealium iQ (their tag management system) and their Consent Preferences API. What this means in practice is that consent signals captured at the point of collection get propagated through the same pipeline that feeds audience data downstream. Consent is not just recorded somewhere in a database. It actively governs what data flows where.
The platform supports consent versioning, which matters more than people realize. When a privacy policy changes and a user needs to re consent, Tealium can track which version of a consent agreement the user accepted. That audit trail is genuinely useful when regulators start asking questions.
Tealium also offers what they call EventStore, which keeps raw event data with full consent context attached. For data subject access requests, being able to retrieve everything tied to a specific user with their consent history is a much cleaner process than piecing it together from multiple systems.
One area where Tealium stands out is vendor consent propagation. Through their integration with IAB TCF (Transparency and Consent Framework), consent signals can be passed to hundreds of downstream vendors automatically. For a marketing team running dozens of ad tech integrations, that level of automation around consent enforcement is a real operational advantage.
Where Tealium gets complicated is scale. At very high data volumes, the real time consent enforcement layer can create latency. It is a tradeoff: stronger consent controls sometimes mean slightly slower data pipelines. For most use cases, that is a worthwhile tradeoff. For extremely high volume real time applications, it is something to test in proof of concept.
Adobe Experience Platform (AEP) is an extraordinarily capable platform. The data modeling layer, the Real Time Customer Profile, the segmentation engine, these are genuinely impressive technical achievements. Privacy compliance, though, is a more complicated story.
AEP includes a Privacy Service API that handles data subject requests and the platform supports consent management through Adobe Standard consent schemas. The architecture is technically sound. The challenge is that getting privacy compliance right in AEP requires significant configuration expertise. Out of the box, the platform is not opinionated about consent enforcement in the way that Tealium is.
Consent data in AEP lives inside the Experience Data Model (XDM) schema and the platform does provide a Consent and Preferences field group. But how that consent data is actually used to gate data processing, segment inclusion, or downstream activation depends heavily on how the implementation is set up. It is flexible, which means it is also possible to configure it poorly.
Adobe does have integration with OneTrust and other consent management platforms, which helps. And their Privacy Job API for handling deletion and access requests is reasonably well designed. But the operational burden of maintaining a compliant AEP implementation is higher than their marketing suggests.
For large enterprises with dedicated data governance teams and experienced Adobe implementation partners, AEP can be made highly compliant. For organizations without that depth of technical resource, the complexity can become a liability.
Salesforce Data Cloud (formerly Customer 360 Audiences, then Salesforce CDP) benefits from Salesforce long history of building enterprise grade security and compliance into their platform. SOC 2, ISO 27001, HIPAA eligibility through Business Associate Agreements: the foundational security posture is strong.
But security and privacy compliance in a CDP context are different things. Salesforce Data Cloud has made meaningful investments in consent management, particularly through their integration with Salesforce Privacy Center. The Privacy Center allows organizations to manage data subject rights requests, set data retention policies and create compliance workflows. For organizations already deeply embedded in the Salesforce ecosystem, this is genuinely convenient.
The challenge is that Data Cloud is still a relatively young product in its current form. Some of the privacy and consent features that more mature CDPs have developed over years are still being built out. Consent propagation to non Salesforce destinations, for example, is less elegant than the Tealium approach. If the entire stack lives in Salesforce, compliance workflows are smooth. If data needs to flow to third party ad platforms, DSPs or other marketing tools outside the Salesforce ecosystem, consent enforcement requires more manual oversight.
Salesforce has also invested in data classification and labeling features that support governance policies. The ability to tag fields as sensitive and apply access controls based on those tags is useful for internal data governance, even if it is less directly focused on consumer privacy rights.
Honestly, for organizations where privacy compliance is the primary decision driver, Tealium AudienceStream is the strongest choice. The architecture was designed around consent management in a way that makes compliant data flows the default rather than the exception. The IAB TCF integration, the consent versioning and the vendor propagation are core to how the platform works.
Adobe Experience Platform can match Tealium on compliance if implemented correctly by people who know what they are doing. The platform is powerful enough. But the implementation risk is real and the compliance burden falls more heavily on the team running it.
Salesforce Data Cloud is the right answer for organizations that are already deeply invested in Salesforce and need consent management that works cleanly within that ecosystem. It is a strong choice within those boundaries. Outside them, it shows its relative immaturity on some of the more nuanced consent enforcement requirements.
When evaluating these platforms for privacy compliance specifically, the questions that matter most are:
How does consent propagate to downstream activation channels in real operational scenarios?
What does the data subject request workflow look like end to end, including ownership, timing and auditability?
How does the platform handle consent versioning and re consent workflows over time?
What happens to historical data when a user withdraws consent?
Push vendors on these specifics. The answers will tell you more about real compliance capability than any feature matrix or sales deck.