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CleverTap Partner in Thailand

As an official CleverTap partner in Thailand, DWAO helps brands unlock the full power of customer engagement and retention. We combine deep platform expertise with local market knowledge to design, implement, and optimize CleverTap solutions that drive measurable growth, reduce churn, and deliver personalized experiences at scale across every customer touchpoint.

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Our CleverTap Marketing Automation Services

We offer end-to-end CleverTap implementation, campaign management, and analytics services helping Thai brands engage the right users with the right message at the right moment.

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CleverTap Implementation & Onboarding

We manage your complete CleverTap setup from SDK integration and event schema design to dashboard configuration ensuring your platform is built correctly from day one, reducing time-to-value and avoiding costly rework later.

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User Segmentation & Behavioural Analytics

Leverage CleverTap's powerful segmentation engine to group users by behaviour, lifecycle stage, demographics, and intent. We build precise audience segments that power hyper-targeted campaigns, increasing relevance and driving higher conversion rates across all channels.

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Omnichannel Campaign Management

We design and execute coordinated campaigns across push notifications, in-app messages, email, SMS, and WhatsApp orchestrated through CleverTap's journey builder to deliver seamless, consistent experiences that meet customers wherever they are.

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Lifecycle Marketing & Retention

From onboarding flows to win-back campaigns, we map your full customer lifecycle and build automated journeys on CleverTap that reduce churn, increase repeat purchases, and maximise lifetime value for your Thai customer base.

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A/B Testing & Campaign Optimisation

We run continuous A/B and multivariate tests on messaging, timing, creative, and audience parameters using CleverTap's built-in experimentation tools to systematically improve campaign performance and validate every growth hypothesis with real data.

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Reporting, Insights & Growth Analytics

We build custom CleverTap dashboards and reporting frameworks that translate raw event data into clear business insights tracking retention curves, funnel drop-offs, cohort behaviour, and revenue attribution so your team can make faster, smarter decisions.

Our Framework

We follow a structured, four-phase engagement model that ensures CleverTap is not just implemented but embedded as a strategic growth engine within your business.

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Discovery & Strategy

We begin with a deep audit of your current tech stack, user data, and business goals. This phase defines the event taxonomy, segmentation strategy, and campaign blueprint that will guide the entire CleverTap implementation and ensure alignment with your growth objectives.

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Platform Implementation & Integration

Our engineers handle full CleverTap SDK deployment, server-side event tracking, CRM data integration, and identity resolution building a robust, scalable data foundation that accurately captures every user interaction across your app and web properties.

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Campaign Execution & Automation

We build and activate lifecycle journeys, triggered campaigns, and personalisation flows within CleverTap continuously monitoring delivery rates, engagement metrics, and conversion outcomes to optimise performance from the first send.

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Analytics, Reporting & Scale

We close the loop with structured reporting cadences, funnel analysis, and cohort reviews translating CleverTap data into actionable growth recommendations and identifying new automation opportunities to scale what's working across your customer base

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Why Choose DWAO as Your Marketing Automation Partner

Our CleverTap Approach

We treat CleverTap not as a tool to configure but as a strategic platform to activate connecting your data, your teams, and your customers in ways that compound growth over time.

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Data-First Foundation

Every engagement we build starts with clean, well-structured data. We design event schemas and identity frameworks that ensure CleverTap receives accurate signals giving your campaigns the reliable foundation needed to segment precisely and personalise at scale.

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Personalisation at Scale

We use CleverTap's dynamic content, behavioural triggers, and RFM segmentation to deliver messages that feel individual even when reaching hundreds of thousands of users simultaneously. Relevance drives results, and we engineer relevance into every touchpoint.

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Continuous Optimisation

We never set and forget. Our team monitors campaign health weekly, runs structured experiments, and iterates on journeys based on real performance data ensuring your CleverTap investment delivers compounding returns month over month.

Success Stories

Discover how we've helped businesses transform their digital advertising

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9.6MIncremental Users

OLX Auto Leverages DV360

OLX Autos leverages digital audio on DV360 to reach out to 9.6M+incremental users

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90% Reach Delivered by Audio
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80% Audio completion rate
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17.5%ROI Improvement

Increased Sale

with DV360 campaign, 17.5% revenue increased with new and retargeting campaigns.

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3.1M New UsersNew Users Increased
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19% Growthexisting user revenue
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13% Growthnew user revenue
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10%10% CAC reduction

Term Savings business

Axis Max Life Insurance Limited & DWAO Collaboration Achieves 10% increase in their Term & Savings business.

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Improvedcampaign targeting through analytics
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Optimized creative for user engagement
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Enhanced lead quality with behavioral segmentation

What Our Clients Say

Don't just take our word for it - hear from businesses that have transformed their advertising with our DV360 solutions

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Frequently Asked Questions

Get answers to common questions about our sitecore services

Ready to Transform Your Digital Advertising?

Get started with our premium DV360 account services today and take your programmatic advertising to the next level.

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