As an official CleverTap partner in Thailand, DWAO helps brands unlock the full power of customer engagement and retention. We combine deep platform expertise with local market knowledge to design, implement, and optimize CleverTap solutions that drive measurable growth, reduce churn, and deliver personalized experiences at scale across every customer touchpoint.
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We offer end-to-end CleverTap implementation, campaign management, and analytics services helping Thai brands engage the right users with the right message at the right moment.
We manage your complete CleverTap setup from SDK integration and event schema design to dashboard configuration ensuring your platform is built correctly from day one, reducing time-to-value and avoiding costly rework later.
Leverage CleverTap's powerful segmentation engine to group users by behaviour, lifecycle stage, demographics, and intent. We build precise audience segments that power hyper-targeted campaigns, increasing relevance and driving higher conversion rates across all channels.
We design and execute coordinated campaigns across push notifications, in-app messages, email, SMS, and WhatsApp orchestrated through CleverTap's journey builder to deliver seamless, consistent experiences that meet customers wherever they are.
From onboarding flows to win-back campaigns, we map your full customer lifecycle and build automated journeys on CleverTap that reduce churn, increase repeat purchases, and maximise lifetime value for your Thai customer base.
We run continuous A/B and multivariate tests on messaging, timing, creative, and audience parameters using CleverTap's built-in experimentation tools to systematically improve campaign performance and validate every growth hypothesis with real data.
We build custom CleverTap dashboards and reporting frameworks that translate raw event data into clear business insights tracking retention curves, funnel drop-offs, cohort behaviour, and revenue attribution so your team can make faster, smarter decisions.
We follow a structured, four-phase engagement model that ensures CleverTap is not just implemented but embedded as a strategic growth engine within your business.
We begin with a deep audit of your current tech stack, user data, and business goals. This phase defines the event taxonomy, segmentation strategy, and campaign blueprint that will guide the entire CleverTap implementation and ensure alignment with your growth objectives.
Our engineers handle full CleverTap SDK deployment, server-side event tracking, CRM data integration, and identity resolution building a robust, scalable data foundation that accurately captures every user interaction across your app and web properties.
We build and activate lifecycle journeys, triggered campaigns, and personalisation flows within CleverTap continuously monitoring delivery rates, engagement metrics, and conversion outcomes to optimise performance from the first send.
We close the loop with structured reporting cadences, funnel analysis, and cohort reviews translating CleverTap data into actionable growth recommendations and identifying new automation opportunities to scale what's working across your customer base
We treat CleverTap not as a tool to configure but as a strategic platform to activate connecting your data, your teams, and your customers in ways that compound growth over time.
Every engagement we build starts with clean, well-structured data. We design event schemas and identity frameworks that ensure CleverTap receives accurate signals giving your campaigns the reliable foundation needed to segment precisely and personalise at scale.
We use CleverTap's dynamic content, behavioural triggers, and RFM segmentation to deliver messages that feel individual even when reaching hundreds of thousands of users simultaneously. Relevance drives results, and we engineer relevance into every touchpoint.
We never set and forget. Our team monitors campaign health weekly, runs structured experiments, and iterates on journeys based on real performance data ensuring your CleverTap investment delivers compounding returns month over month.
Discover how we've helped businesses transform their digital advertising

OLX Autos leverages digital audio on DV360 to reach out to 9.6M+incremental users

with DV360 campaign, 17.5% revenue increased with new and retargeting campaigns.

Axis Max Life Insurance Limited & DWAO Collaboration Achieves 10% increase in their Term & Savings business.
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DWAO brings together certified CleverTap expertise, deep knowledge of the Thai market, and a performance-first mindset that goes beyond implementation. We act as a true growth partner aligning CleverTap's capabilities with your business KPIs, building automation that actually converts, and providing the strategic guidance to continuously improve retention, engagement, and revenue outcomes for your brand.